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/Caitlin Feller

About Caitlin Feller

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So far Caitlin Feller has created 48 blog entries.

Webinar 4.9.19 Nuts and Bolts of New Recognition

What We Discussed: A. Brief Overview of 2017 NCQA Process B. Steps for New Recognition: Convene a PCMH Development Team Schedule Regular PCMH Development Meetings Complete a Readiness Assessment Action Plan based on Readiness Assessment Develop a Goal, Workplan, and Timeline Begin Implementation Submit Notice of Intent to HRSA (tell them that you plan [...]

2019-04-15T16:21:17-04:00April 9th, 2019|

Webinar 3.12.19 Maintaining PCMH

What We Discussed: Strategies for Maintaining PCMH Getting and Maintaining Staff Buy-In Annual Reporting Overview Webinar Recording In addition to the slides (shown below), we also created a tool that gives an abbreviated overview of the 2019 annual reporting requirements , including a comparison to 2018 requirements. [...]

2019-03-28T16:39:19-04:00March 13th, 2019|

Webinar 2.11.19 Making the Value Case

What We Discussed: A Five-Pronged Strategy for Making the Value Case for PCMH Development: Engage the organization in PCMH development Identify key stakeholders in PCMH Define key value requirements for PCMH Develop PCMH capabilities with value in mind Collaborate to gain buy-in for PCMH Slides Webinar Recording [...]

2019-03-07T13:01:05-04:00February 13th, 2019|

Webinar 1.8.19 Annual Reporting/Renewal

NOTE: This webinar was recorded January 8th, before the 2019 version of the Annual Reporting Requirements were published. See the Abbreviated Overview of 2019 AR and Comparison to 2018 tool on this page and for the full version of AR requirements see the PDF updated 1.23.19 from NCQA. What [...]

2019-03-12T16:00:23-04:00January 16th, 2019|

Webinar 11.13.18 Optimizing the Team for PCMH Development

What We Discussed: Be Strategic Start with Leadership Support Convene a PCMH Team PCMH On-Boarding Hold Weekly Meetings Use a Standard Set of Questions Use Positive Leadership Principles Use Tools to Enable Team Problem Solving - See the tools at right Celebrate the Action and the Learning! Support Continuous Learning and Development [...]

2018-11-19T15:53:37-04:00November 13th, 2018|

Webinar 9.11.18 Documentation Promising Practices

What We Discussed: Documentation and PCMH Recognition Types of Evidence Developing your Policies and Procedures Description of Evidence of Implementation Steps for Documentation Review Resources for Documentation Slides Recording Promising Practice shared during the webinar: One CHC tracks implementation, changes, and responsibilities associated [...]

2018-09-14T12:49:31-04:00September 11th, 2018|

Webinar 8.14.18 PCMH Development Plan

What We Discussed: Designing a PCMH development plan. There are seven suggested steps: Convene PCMH development TEAM Schedule regular PCMH development TEAM meetings Determine goals for PCMH development Complete a Readiness Assessment and identify gaps in PCMH core capabilities Action Planning - Identify a Pathway to PCMH Implementation Develop a workplan and timeline to [...]

2018-08-17T16:52:37-04:00August 17th, 2018|

Jump Start Pathway to PCMH Recognition

It can be overwhelming starting the PCMH recognition journey - figuring out which of the 60 elective criteria you will "go for" in your application to NCQA. To help streamline the process, Community Health Solutions evaluated all criteria in the NCQA PCMH 2017 Standards & Guidelines. We then considered which elective criteria may be [...]

2019-01-31T12:54:12-04:00August 6th, 2018|

Core Criteria Implementation Priorities Pathway

There are 40 core/required criteria in the NCQA PCMH 2017 Standards and Guidelines. Based on our knowledge of implementation considerations for these criteria, we recommend a priority list pathway (click image to view) . This is not meant to be prescriptive but is one approach for practices to use as they work through [...]

2018-08-06T16:20:47-04:00May 23rd, 2018|

Webinar 05.08.18 on PCMH 2017 CC-C

What We Discussed: CC Competency C (Care Transitions) Review of PCMH Resources Questions and Answers Comment: Make sure to show any documentation with patient identifiers (even if PHI has been removed and the document de-identified) on the virtual check-ins with NCQA. NCQA will not accept any documentation through Q-PASS if the [...]

2018-05-16T09:11:20-04:00May 15th, 2018|