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/Caitlin Feller

About Caitlin Feller

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So far Caitlin Feller has created 44 blog entries.

Webinar 11.13.18 Optimizing the Team for PCMH Development

What We Discussed: Be Strategic Start with Leadership Support Convene a PCMH Team PCMH On-Boarding Hold Weekly Meetings Use a Standard Set of Questions Use Positive Leadership Principles Use Tools to Enable Team Problem Solving - See the tools at right Celebrate the Action and the Learning! Support Continuous Learning and Development [...]

2018-11-19T15:53:37+00:00November 13th, 2018|

Webinar 9.11.18 Documentation Promising Practices

What We Discussed: Documentation and PCMH Recognition Types of Evidence Developing your Policies and Procedures Description of Evidence of Implementation Steps for Documentation Review Resources for Documentation Slides Recording Promising Practice shared during the webinar: One CHC tracks implementation, changes, and responsibilities associated [...]

2018-09-14T12:49:31+00:00September 11th, 2018|

Webinar 8.14.18 PCMH Development Plan

What We Discussed: Designing a PCMH development plan. There are seven suggested steps: Convene PCMH development TEAM Schedule regular PCMH development TEAM meetings Determine goals for PCMH development Complete a Readiness Assessment and identify gaps in PCMH core capabilities Action Planning - Identify a Pathway to PCMH Implementation Develop a workplan and timeline to [...]

2018-08-17T16:52:37+00:00August 17th, 2018|

Jump Start Pathway to PCMH Recognition

It can be overwhelming starting the PCMH recognition journey - figuring out which of the 60 elective criteria you will "go for" in your application to NCQA. To help streamline the process, Community Health Solutions evaluated all criteria in the NCQA PCMH 2017 Standards & Guidelines. We then considered which elective criteria may be [...]

2018-08-06T16:22:15+00:00August 6th, 2018|

Core Criteria Implementation Priorities Pathway

There are 40 core/required criteria in the NCQA PCMH 2017 Standards and Guidelines. Based on our knowledge of implementation considerations for these criteria, we recommend a priority list pathway (click image to view) . This is not meant to be prescriptive but is one approach for practices to use as they work through [...]

2018-08-06T16:20:47+00:00May 23rd, 2018|

Webinar 05.08.18 on PCMH 2017 CC-C

What We Discussed: CC Competency C (Care Transitions) Review of PCMH Resources Questions and Answers Comment: Make sure to show any documentation with patient identifiers (even if PHI has been removed and the document de-identified) on the virtual check-ins with NCQA. NCQA will not accept any documentation through Q-PASS if the [...]

2018-05-16T09:11:20+00:00May 15th, 2018|

Webinar 04.10.18 on PCMH 2017 CC A and B

What We Discussed: CC Competency A (Lab and Imaging Test Management) CC Competency B (Referral Management) Review of PCMH Resources Questions and Answers Slides Recording Questions and Answers from the Webinar Question 1. Does the practice have to demonstrate co-management arrangements [...]

2018-05-15T09:55:12+00:00April 11th, 2018|

Applying PCMH 2014 Corporate Credits to 2017 New Recognition

Organizations who submitted a multi-site application under the 2014 guidelines would have received Corporate Survey Tool credits. These credits were applied across all practice sites pursuing recognition at that time. If your health center now plans to add additional sites and would like to pursue 2017 new recognition for one or more sites within [...]

2018-03-28T09:52:17+00:00March 28th, 2018|

Webinar 03.20.18 on PCMH 2017 CM A and B

What We Discussed: CM Competency A (Selecting Patients for Care Management) CM Competency B (Care Plans) Steps for updating clinicians in the NCQA directory Resources and videos on navigating the Q-PASS system Link for NEW NCQA on-demand videos with overview of 2017 Concepts, Competencies and Criteria.  You will need to register before viewing. Review of [...]

2018-03-28T09:17:00+00:00March 27th, 2018|

Webinar 10.10.17 on PCMH 2017 KM A

What We Discussed: 1. PCMH 2017 Concept: Knowledge Management and Practice Organization (KM) - KM Competency A 2. Brief overview of 2017 maintenance/sustaining PCMH process 2. Questions and Answers from Health Center Participants (listed below) Slides Recording Questions and Answers from the [...]

2018-02-19T16:22:53+00:00October 16th, 2017|