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So far Caitlin Feller has created 55 blog entries.

Recorded Training and Slides on PCMH v5 Guidelines

Materials are based on NCQA PCMH v5 Standards and Guidelines, published in July 2019. Recorded Training on the 40 Core Criteria Password to View Videos: pcmh19 Team-Based Care and Practice Organization (TC): https://vimeo.com/367272540 Knowing and Managing Your Patients (KM): https://vimeo.com/368007502 Patient Centered Access and Continuity (AC): https://vimeo.com/368055522 Care Management [...]

2019-10-29T12:01:45-04:00October 29th, 2019|

Choosing Criteria for Each Virtual Review

This document contains a suggested path to earning NCQA PCMH Recognition,  including which criteria might be best to demonstrate at earlier and later virtual review sessions. The tables below suggest which criteria a practice might demonstrate for each virtual review. Practices are not required to follow the suggestions. NCQA assumes that the practice has [...]

2019-08-23T10:50:45-04:00August 1st, 2019|

PCMH Concepts – Slides and Recordings

Team-Based Care and Practice Organization (TC) & Patient-Centered Access and Continuity (AC) Training Slides (TC A and B) Webinar Recording Detailed Standards (TC) Training Slides (TC C and AC B) Webinar [...]

2019-10-29T10:04:02-04:00June 28th, 2019|

Webinar 6.11.19 Quality Improvement

What We Discussed: Competency A - Measuring Performance Competency B - Setting Goals and Acting to Improve Competency C - Reporting Performance Frequently Asked Questions Documentation Tips Documentation Examples QI Competency A, B, and C Webinar Recording Slides

2019-10-29T10:06:19-04:00June 27th, 2019|

Webinar 5.14.19 Care Management

What We Discussed: Competency A - Identifying Patients for Care Management Competency B - Care Plan Development Frequently Asked Questions Documentation Tips Documentation Examples Slides Webinar Recording CM Competency A and B

2019-10-29T10:06:25-04:00May 21st, 2019|

Timeline and Tasks for PCMH Recognition

One of the most common questions we are asked is, "How long does it take to pursue and apply for NCQA PCMH Recognition?" Similarly, many folks struggle with creating a work plan for PCMH transformation. To help CHC's plan and manage the work of PCMH transformation, we created an all-in-one reference guide for [...]

2019-08-01T19:02:35-04:00May 13th, 2019|

Webinar 4.9.19 Nuts and Bolts of New Recognition

What We Discussed: A. Brief Overview of 2017 NCQA Process B. Steps for New Recognition: Convene a PCMH Development Team Schedule Regular PCMH Development Meetings Complete a Readiness Assessment Action Plan based on Readiness Assessment Develop a Goal, Workplan, and Timeline Begin Implementation Submit Notice of Intent to HRSA (tell them that you plan [...]

2019-04-15T16:21:17-04:00April 9th, 2019|

Webinar 3.12.19 Maintaining PCMH

What We Discussed: Strategies for Maintaining PCMH Getting and Maintaining Staff Buy-In Annual Reporting Overview Webinar Recording In addition to the slides (shown below), we also created a tool that gives an abbreviated overview of the 2019 annual reporting requirements , including a comparison to 2018 requirements. [...]

2020-04-21T10:29:49-04:00March 13th, 2019|

Webinar 2.11.19 Making the Value Case

What We Discussed: A Five-Pronged Strategy for Making the Value Case for PCMH Development: Engage the organization in PCMH development Identify key stakeholders in PCMH Define key value requirements for PCMH Develop PCMH capabilities with value in mind Collaborate to gain buy-in for PCMH Slides Webinar Recording [...]

2020-04-22T11:43:03-04:00February 13th, 2019|

Webinar 1.8.19 Annual Reporting/Renewal

NOTE: This webinar was recorded January 8th, before the 2019 version of the Annual Reporting Requirements were published. See the Abbreviated Overview of 2019 AR and Comparison to 2018 tool on this page and for the full version of 2019 AR requirements see the PDF updated 1.23.19 from NCQA. The 2020 AR requirements [...]

2019-10-29T10:06:32-04:00January 16th, 2019|