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So far Caitlin Feller has created 35 blog entries.

Webinar 10.10 on 2017 KM A

What We Discussed: 1. PCMH 2017 Concept: Knowledge Management and Practice Organization (KM) - KM Competency A 2. Brief overview of 2017 maintenance/sustaining PCMH process 2. Questions and Answers from Health Center Participants (listed below) Slides Recording Questions and Answers from the [...]

October 16th, 2017|

Navigating Q-PASS for Annual Reporting

In this post we provide an update on the PCMH 2017 Annual Reporting (Sustaining) process and the ability to renew in Q-PASS under the new annual reporting requirements. NCQA has updated the new Q-PASS system. The system is now ready for you to enroll those sites that are PCMH 2014 Level 3 and expiring in [...]

October 12th, 2017|

Webinar 9.12 on 2017 TC- A and B

What We Discussed: 1. PCMH 2017 Concept: Team-Based Care and Practice Organization (TC) - TC Competency A - TC Competency B 3. Questions and Answers from Health Center Participants (listed below) Slides Recording Questions and Answers from the Webinar Question: What [...]

September 14th, 2017|

Webinar 8.8 on 2017 and Accelerated Renewal

What We Discussed: 1. PCMH 2017 Overview - Key Changes, Scoring, and Terminology (see slides at right) 2. Tools for 2017 Recognition/Maintenance For sites without current recognition: The CHS PCMH Tracker 2017 For sites pursuing renewal from 2011/2014 (except 2014 Level 3) to 2017: The CHS PCMH Tracker 2017 - Accelerated Renewal 3. Questions [...]

August 9th, 2017|

Accelerated Renewal to 2017

Health centers who achieved recognition in PCMH 2011 at Level 1, 2 or 3, or PCMH 2014 at Level 1 or 2 may pursue Accelerated Renewal under PCMH 2017. These practices may attest to meeting certain criteria without providing all the evidence required of practices seeking recognition for the first time. Those criteria not [...]

August 4th, 2017|

Health Coaching Resources

Looking for ideas on integrating health coaching into a community care model? Here are some starting points. Diabetes Paraprofessional Training (AADE): A training program and coursework, the purpose of which is to increase access to diabetes self-management education and support (DSMES) and achieve better patient care. City Health Works, a community model of accountable [...]

August 4th, 2017|

Maintaining PCMH Promising Practices

We always welcome additional ideas. Click here to submit your idea or approach. 1) Designate one team member who owns the PCMH program. This person may not be responsible for all the maintenance tasks but instead may delegate the requirements to other team members. 2) Print off and provide PCMH policy notebooks for [...]

August 3rd, 2017|

Crosswalk 2014 to 2017

NCQA just released their crosswalk of the 2014 Standards to the 2017 version. The 2014 Elements and Factors are listed along the left-hand column, next to the corresponding 2017 criteria which are similar in intent and requirements.

June 29th, 2017|

Best Practice Survey Results: Communication

We invite you to scan the list and choose one strategy (more if you like!) for implementation at your health center. We also welcome more ideas for engaging patients at any time.  Click here to share. At our organization we previously implemented an internal communication program, Compliatrics in January, but since that time [...]

June 20th, 2017|

Webinar 5.11 on PCMH 2017 Resources and Tools

NCQA released the redesigned PCMH 2017 program. This includes an updated program design as well as a new set of requirements (concepts, competencies, and criteria). In this webinar we provide an overview of the changes as well as an orientation to the tools and resources available to help your CHC transform. Click PLAY to [...]

May 18th, 2017|